Canvas People
Canvas People Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas People has a 2.6 star rating from 194 customer reviews, with many neutral responses and a mixed distribution of unfavorable and positive ratings; Canvas People reviews note frequent delivery and service issues.
Key Takeaways for Future Customers
- Expect good deals and product variety but verify final price at checkout.
- Prepare for possible delivery delays and use tracking to follow orders.
- Document charges and be ready to pursue refunds if billing errors occur.
Negative Feedback / Risk Areas
- Recurring customer service problems include hard-to-reach support and unresolved refunds or billing disputes.
- Frequent complaints about wrong pricing, double charges, missing packages, and order errors.
Positive Feedback
Many customers praise fast delivery when it works, attractive discounts, and satisfactory canvas quality on successful orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas People has a 2.6 star rating from 194 customer reviews, with many neutral responses and a mixed distribution of unfavorable and positive ratings; Canvas People reviews note frequent delivery and service issues.
Key Takeaways for Future Customers
- Expect good deals and product variety but verify final price at checkout.
- Prepare for possible delivery delays and use tracking to follow orders.
- Document charges and be ready to pursue refunds if billing errors occur.
Negative Feedback / Risk Areas
- Recurring customer service problems include hard-to-reach support and unresolved refunds or billing disputes.
- Frequent complaints about wrong pricing, double charges, missing packages, and order errors.
Positive Feedback
Many customers praise fast delivery when it works, attractive discounts, and satisfactory canvas quality on successful orders.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alburnett, Iowa
Scratched photo
- - Photo arrived scratched.
- - I emailed the barcode image to the rep.
- - She said the order was resent and a tracking number was emailed.
Our photo arrived scratched. I talked to a customer service representative after I found a phone number by using the Internet.
When I talked with her, she indicated what I had to do to get the photo resent to us hopefully without scratches this time. I took a picture of it and the barcode and emailed that to her.
She said that she has already sent our order out to be placed and mailed and she even emailed me a tracking number. My fingers are crossed and I hope that I get it this week.
Preferred solution: Deliver product or service ordered
Minneapolis, Minnesota
Unhappy with business cards sent
The business cards were cut very poorly and each business card as a piece of the other business in it.
I wanna to cancel this because I didn't order it
- - Charged for something I didn't order and I need to cancel.
- - I thought I was ordering from Ohmaho steaks but got your *** and closed my account.
Charging me for something I didn't order need to cancel my transaction . I have had to close my account because of you .
This is a scam and I am going to put it out so nobody will Oder . I thought I was ordering from Ohmaho steaks but got your *** !!!
Cancel
Help I need to and Cancel a subscription trying to do it online and it wont let me dont use it at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting to resend an updated photo
Want to replace original photo with this photo. This photo has more color.
Please let me know if this can be done. Thank you.
Preferred solution: Replace photo
Lansing, Michigan
Did my order go through
I placed an order today, but would not accept my discover card. Please advise.
Marilu anglebrandt
Marilushelties@***.com
Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError
I ordered a picture of crazy guys at a wedding. After purchase I noticed one guy out.
Not good, because he passed away. Can we fix it.
- Fun
- Nobe
Preferred solution: Picture fixed to include guy on right
Canvas is wrong. Has wrong state for my husband
Please I need the correct item! Left puzzle piece is tampa fl and right puzzle piece is supposed to be Muncie, In. It shows somewhere in the ukraine!!!
Preferred solution: Replacement with the correct information
User's recommendation: Depending on the outcome of my purchase that was wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder issue 2228****
- - Told to wait 5 business days then 7 days passed with no product.
- - Tracking shows awaiting pickup after 7 days.
- - Gift was intended but not delivered.
After 3 phone calls and being told i have to wait 5 business days after ordering and after 5 business days passed now I have to wait 7 business days still no product! The tracking number says still awaiting pickup after 7 days.
Absolutely awful service!
Was to be a gift. Ugh!
Preferred solution: Deliver product or service ordered
User's recommendation: Buy elsewhere!
Millville, Delaware
Promo not available
- - The ad promised one thing, but the deal changed.
- - The free item at checkout did not apply as advertised.
- - We were not happy with the experience.
Your ad promised one thing and when we went ordered the deal changed. It finally got worked out but when it said that something was free and at checkout it was not we were not happy.
Thanks for asking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
- - Customer asks for order status and delivery date.
- - They placed on 8/13 and have no order number; email kimberlywells0930@***.com.
I would like to know when I will be receiving my order. I placed it on the 8/13.
I dont have my order Num.
However Im sure it can be pulled up my my email. kimberlywells0930@***.com
Kimberly Wells
- Do wonderful work
- Non applicable
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Honolulu, Hawaii
Broken mug that was shipped to me
- - Canvas People asked me to attach photos of the breakage.
- - They offered replacement or credit.
- - I'll take the credit after sending the photos.
Canvas People are sending me an email to attach photos to prove that it was broken. And they asked me if I wanted it replaced and or a credit.
I am taking the credit as soon as I get the email from them to show the broken mug. I did not have a problem with that at all.
User's recommendation: I did not have a problem with that at all.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerVery upset with my order
- - The canvas is not the full image I wanted.
- - My first order was perfect; this one went wrong and I need help.
Not an entire screen shot of picture I wanted to order. Very disappointed.
Not what I had intended this canvas to look like. My first order was perfect not sure what went wrong with this order. Please help.
I am not able to use this for anything. Very unhappy
Preferred solution: A new order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAbout a canvas
- - Redo canvas to remove a man in the background.
- - Granddaughter was scared, but she loved it; customer would like to order many more.
I would very much appreciate it if you could redo the canvas. Theres a guy in the background when my granddaughter opened it for the holidays.
She was scared. It could be partially my fault too because I didnt see the guy in the background.
Very much would appreciate if they could redo it and take the guy out of there otherwise she loved it. And I would love to order a lot more of them for their rooms.
Preferred solution: I would just like it redone I would appreciate that very much but to take that guy out in the background.
User's recommendation: When they see things like that they should contact you because it some of those pictures are so small it’s hard to see. She didn’t even Take the plastic off because it freaked her out. Looks like a predator in the background even though it isn’t.
Germantown, Maryland
Price gauging and false advertising
- - Quoted $0.99 per canvas in December and January 29, 2023.
- - They spent about 8 hours designing before prices rose to $732 for the same items.
In December and last night January 29, 2023, Canvas People conveyed a price of $.99 per canvas. In combination, close to 8 hours of my life that I will never get back was spent adding and designing my purchases.
Each time, the prices went from .99 to much higher. Last night, I started with A cost of about $20 to $200, then $400, then $518.97, then high $600s until I was at $732 for the EXACT SAME ITEMS. This looks like fraud and is certainly false advertising.
I am waiting to hear back from the company to make this right. Thank you!
User's recommendation: Use caution and ask for assistance
Indianapolis, Indiana
Double charged for free 16 x 20
The balance on my account was taken under the balance required. Therefore I now have an additional $35 NSF.
That feels like fraud to me.
User's recommendation: Charge the correct amount of money
About
Canvas People was launched in 2009. It is an online picture conversion company, a resource for assorted sizes of canvas portraits that can be created from one’s personal photos. Customers have to go online, upload their photos, and choose size, effects and frames for the canvas. Canvas People will then process, photo shop (to eliminate possible minor defects), print, spray with a protective coating (to protect from moisture, fingerprints, etc.) and wrap the canvas around the side and secure the back of a frame. During the ordering process, each option is accompanied with a price tag, so that at the end the customer gets the actual price of his canvas.
Canvas People is ranked 36 out of 935 in Printing category
CanvasPeople
2017
Online
USA
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