Anonymous
map-marker Lansing, Michigan

Did my order go through

I placed an order today, but would not accept my discover card. Please advise. Marilu anglebrandt Marilushelties@***.com Thank you
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Nellie S Riq

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Verified Buyer
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Verified Reviewer

Error

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Canvas People - Error
Canvas People - Error - Image 2
I ordered a picture of crazy guys at a wedding. After purchase I noticed one guy out. Not good, because he passed away. Can we fix it.
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Pros:
  • Fun
Cons:
  • Nobe

Preferred solution: Picture fixed to include guy on right

Samantha DeRee

Canvas is wrong. Has wrong state for my husband

Please I need the correct item! Left puzzle piece is tampa fl and right puzzle piece is supposed to be Muncie, In. It shows somewhere in the ukraine!!!
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Loss:
$74

Preferred solution: Replacement with the correct information

User's recommendation: Depending on the outcome of my purchase that was wrong.

Terese L Wph

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Verified Reviewer

Order issue 2228****

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After 3 phone calls and being told i have to wait 5 business days after ordering and after 5 business days passed now I have to wait 7 business days still no product! The tracking number says still awaiting pickup after 7 days. Absolutely awful service! Was to be a gift. Ugh!
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Loss:
$47

Preferred solution: Deliver product or service ordered

User's recommendation: Buy elsewhere!

Anonymous
map-marker Millville, Delaware

Promo not available

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Your ad promised one thing and when we went ordered the deal changed. It finally got worked out but when it said that something was free and at checkout it was not we were not happy. Thanks for asking
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Kimberly W Ahz

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Verified Reviewer

Order

I would like to know when I will be receiving my order. I placed it on the 8/13. I dont have my order Num. However Im sure it can be pulled up my my email. kimberlywells0930@***.com Kimberly Wells
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Pros:
  • Do wonderful work
Cons:
  • Non applicable

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Honolulu, Hawaii

Broken mug that was shipped to me

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Canvas People - Broken mug that was shipped to me
Canvas People - Broken mug that was shipped to me - Image 2
Canvas People are sending me an email to attach photos to prove that it was broken. And they asked me if I wanted it replaced and or a credit. I am taking the credit as soon as I get the email from them to show the broken mug. I did not have a problem with that at all.
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User's recommendation: I did not have a problem with that at all.

Eneida M Fpp

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Verified Buyer

Very upset with my order

Canvas People - Very upset with my order
Canvas People - Very upset with my order - Image 2
Not an entire screen shot of picture I wanted to order. Very disappointed. Not what I had intended this canvas to look like. My first order was perfect not sure what went wrong with this order. Please help. I am not able to use this for anything. Very unhappy
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Loss:
$42

Preferred solution: A new order

Louise S Cgo

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Verified Buyer

About a canvas

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Canvas People - About a canvas
Canvas People - About a canvas - Image 2
I would very much appreciate it if you could redo the canvas. Theres a guy in the background when my granddaughter opened it for the holidays. She was scared. It could be partially my fault too because I didnt see the guy in the background. Very much would appreciate if they could redo it and take the guy out of there otherwise she loved it. And I would love to order a lot more of them for their rooms.
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Preferred solution: I would just like it redone I would appreciate that very much but to take that guy out in the background.

User's recommendation: When they see things like that they should contact you because it some of those pictures are so small it’s hard to see. She didn’t even Take the plastic off because it freaked her out. Looks like a predator in the background even though it isn’t.

Anonymous
map-marker Germantown, Maryland

Price gauging and false advertising

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Canvas People - Price gauging and false advertising
Canvas People - Price gauging and false advertising - Image 2
Canvas People - Price gauging and false advertising - Image 3
In December and last night January 29, 2023, Canvas People conveyed a price of $.99 per canvas. In combination, close to 8 hours of my life that I will never get back was spent adding and designing my purchases. Each time, the prices went from .99 to much higher. Last night, I started with A cost of about $20 to $200, then $400, then $518.97, then high $600s until I was at $732 for the EXACT SAME ITEMS. This looks like fraud and is certainly false advertising. I am waiting to hear back from the company to make this right. Thank you!
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User's recommendation: Use caution and ask for assistance

Anonymous
map-marker Indianapolis, Indiana

Double charged for free 16 x 20

The balance on my account was taken under the balance required. Therefore I now have an additional $35 NSF. That feels like fraud to me.
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User's recommendation: Charge the correct amount of money

Kamela C

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Verified Reviewer

My free canvas offer disappeared

How can I use facebook pictures?? Most of my photos are in facebook. It wants me to write one hundred symbols ...
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Preferred solution: I would like to know how to access my fb photos for your canvas photo

Alesha B Xjx

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Verified Buyer
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Verified Reviewer

Checking on my order

Canvas People - Checking on my order
Can't login to check my order... I created a account but it says my email is in valid ... Every time I try to login it will not let me
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Preferred solution: Deliver product or service ordered

Janel M Euz

False advertising

In December 2022 and again tonight, I received e-mails quote a price of $.99 per canvas and when went to order, the price was showing up as $.99. As I was checking out, the price changed to $7.95 per canvas. I want the difference returned to me. I called to discuss the matter and the business was closed.
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Loss:
$200
Pros:
  • Nice canvas for reasonable price when honored

Preferred solution: Price reduction

User's recommendation: Check in with the company to learn if they will honor their advertised prices.

Caren L Hcw

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Verified Reviewer

Wrong price changed

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When I was ready to check out it showed my final price was $26 and you charged my card $79. I want the price reduced or my money back
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Preferred solution: Price reduction

Beatrice A Imi

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Verified Reviewer

They took to much money out of my account and want to know why and put it back trying to settle this with u guy but if I have to I’ll go up to the bank

I just placed an order with you guys for the home 11 x 14 free canvas penny and it was supposed to be $21 for shipping when you guys took $117 out of my account and I want to know why and I want the other pop back in
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Preferred solution: Just money u took out of my account

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