Canvas People
Canvas People Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas People has 2.6 star rating based on 281 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: That they offer great deals, I love my canvases, Items are normally delivered quickly.
Cons: Customer service, Unable to reach company directly, Order is lost in limbo and i cant talk to anyone.Recent recommendations regarding this business are as follows: "Depending on the outcome of my purchase that was wrong.", "Buy elsewhere!", "Charge the correct amount of money", "Use caution and ask for assistance", "Check in with the company to learn if they will honor their advertised prices.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas People has 2.6 star rating based on 281 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: That they offer great deals, I love my canvases, Items are normally delivered quickly.
Cons: Customer service, Unable to reach company directly, Order is lost in limbo and i cant talk to anyone.Recent recommendations regarding this business are as follows: "Depending on the outcome of my purchase that was wrong.", "Buy elsewhere!", "Charge the correct amount of money", "Use caution and ask for assistance", "Check in with the company to learn if they will honor their advertised prices.".
Most users ask Canvas People for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Canvas People Reviews
"Unhappy with business cards sent"
The business cards were cut very poorly and each business card as a piece of the other business in it.
Minneapolis, Minnesota
Unhappy with business cards sent
The business cards were cut very poorly and each business card as a piece of the other business in it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting to resend an updated photo
Want to replace original photo with this photo. This photo has more color.
Please let me know if this can be done. Thank you.
Preferred solution: Replace photo
Lansing, Michigan
Did my order go through
I placed an order today, but would not accept my discover card. Please advise.
Marilu anglebrandt
Marilushelties@***.com
Thank you
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError
I ordered a picture of crazy guys at a wedding. After purchase I noticed one guy out.
Not good, because he passed away. Can we fix it.
- Fun
- Nobe
Preferred solution: Picture fixed to include guy on right
Canvas is wrong. Has wrong state for my husband
Please I need the correct item! Left puzzle piece is tampa fl and right puzzle piece is supposed to be Muncie, In. It shows somewhere in the ukraine!!!
Preferred solution: Replacement with the correct information
User's recommendation: Depending on the outcome of my purchase that was wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder issue 2228****
After 3 phone calls and being told i have to wait 5 business days after ordering and after 5 business days passed now I have to wait 7 business days still no product! The tracking number says still awaiting pickup after 7 days.
Absolutely awful service!
Was to be a gift. Ugh!
Preferred solution: Deliver product or service ordered
User's recommendation: Buy elsewhere!
Millville, Delaware
Promo not available
Your ad promised one thing and when we went ordered the deal changed. It finally got worked out but when it said that something was free and at checkout it was not we were not happy.
Thanks for asking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
I would like to know when I will be receiving my order. I placed it on the 8/13.
I dont have my order Num.
However Im sure it can be pulled up my my email. kimberlywells0930@***.com
Kimberly Wells
- Do wonderful work
- Non applicable
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Honolulu, Hawaii
Broken mug that was shipped to me
Canvas People are sending me an email to attach photos to prove that it was broken. And they asked me if I wanted it replaced and or a credit.
I am taking the credit as soon as I get the email from them to show the broken mug. I did not have a problem with that at all.
User's recommendation: I did not have a problem with that at all.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerVery upset with my order
Not an entire screen shot of picture I wanted to order. Very disappointed.
Not what I had intended this canvas to look like. My first order was perfect not sure what went wrong with this order. Please help.
I am not able to use this for anything. Very unhappy
Preferred solution: A new order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAbout a canvas
I would very much appreciate it if you could redo the canvas. Theres a guy in the background when my granddaughter opened it for the holidays.
She was scared. It could be partially my fault too because I didnt see the guy in the background.
Very much would appreciate if they could redo it and take the guy out of there otherwise she loved it. And I would love to order a lot more of them for their rooms.
Preferred solution: I would just like it redone I would appreciate that very much but to take that guy out in the background.
User's recommendation: When they see things like that they should contact you because it some of those pictures are so small it’s hard to see. She didn’t even Take the plastic off because it freaked her out. Looks like a predator in the background even though it isn’t.
Indianapolis, Indiana
Double charged for free 16 x 20
The balance on my account was taken under the balance required. Therefore I now have an additional $35 NSF.
That feels like fraud to me.
User's recommendation: Charge the correct amount of money
Germantown, Maryland
Price gauging and false advertising
In December and last night January 29, 2023, Canvas People conveyed a price of $.99 per canvas. In combination, close to 8 hours of my life that I will never get back was spent adding and designing my purchases.
Each time, the prices went from .99 to much higher. Last night, I started with A cost of about $20 to $200, then $400, then $518.97, then high $600s until I was at $732 for the EXACT SAME ITEMS. This looks like fraud and is certainly false advertising.
I am waiting to hear back from the company to make this right. Thank you!
User's recommendation: Use caution and ask for assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy free canvas offer disappeared
How can I use facebook pictures?? Most of my photos are in facebook. It wants me to write one hundred symbols ...
Preferred solution: I would like to know how to access my fb photos for your canvas photo
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChecking on my order
Can't login to check my order... I created a account but it says my email is in valid ... Every time I try to login it will not let me
Preferred solution: Deliver product or service ordered
False advertising
In December 2022 and again tonight, I received e-mails quote a price of $.99 per canvas and when went to order, the price was showing up as $.99. As I was checking out, the price changed to $7.95 per canvas.
I want the difference returned to me. I called to discuss the matter and the business was closed.
- Nice canvas for reasonable price when honored
Preferred solution: Price reduction
User's recommendation: Check in with the company to learn if they will honor their advertised prices.
About
Canvas People was launched in 2009. It is an online picture conversion company, a resource for assorted sizes of canvas portraits that can be created from one’s personal photos. Customers have to go online, upload their photos, and choose size, effects and frames for the canvas. Canvas People will then process, photo shop (to eliminate possible minor defects), print, spray with a protective coating (to protect from moisture, fingerprints, etc.) and wrap the canvas around the side and secure the back of a frame. During the ordering process, each option is accompanied with a price tag, so that at the end the customer gets the actual price of his canvas.
Canvas People is ranked 31 out of 767 in Printing category
CanvasPeople
2017
Online
USA
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