Canvas People Contact Information

  • (855) 637-2253

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Currently you can call only US numbers.

Headquarters Address:

CanvasPeople
111 Broadway Suite 200
Lynbrook, New York 11563
United States

Other Info:

Hours
Monday - Friday
9AM - 9PM EST (6AM - 6PM PST)

Social Networks:

Summary of Canvas People Customer Service Calls

621 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
01:04 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Canvas People to Ask about:

Shipping and Delivery:

  • “I ordered a canvas and it doesnt have my full shipping address i need to update mt address before shipped”
  • “Shipping cost”
  • “Order being shipped”

Payments and Charges:

  • “I was charged the incorrect price”
  • “Wrong price was charged”
  • “Discount expired because package came late”

Product/ Service:

  • “Broken mug”
  • “Accidentally order a mug and I want to cancel”
  • “Error in order” , Review #1409005

Request for Information:

  • “No Confirmation Email”
  • “Checking on overdo order# 11402390”
  • “Photo edit question”

Activation/ Cancellation:

  • “Cancel an order”
  • “Because I cancelled my order by mistake and it was going to charge me double, because I made a mistake and pushed reorder”
  • “Cancel one of my orders”

Staff:

  • “No response from customer service”
  • “Poor service”
  • “Customer service”

Website/ Application:

  • “Website malfunction”
  • “Cant line up picture”
  • “My order won’t place”

Account:

  • “My canvas I ordered just poof ain’t coming... like it never happened and you people never contacted me. Was waiting for it to come out of my account”
  • “Cant log in”
  • “My order was $20 and now my account says that you charged $97!!!!”

Return/ Replace:

  • “Need to change address”
  • “Return”
  • “Replacement”

Refund:

  • “Refund”

Cards:

  • “Card”
  • “I ordered 10 pillows that are 6.99 each now my credit card was charged over 200 dollars”

Employment:

  • “My off day”

Other:

  • “Missing shipment”
  • “Missing a canvas”
  • “The pictures on my ornaments are blurry”

Canvas People Rating Stats

2.3 out of 5 stars
based on 104 reviews
See all 280 reviews reviews

Rating stats

  1. 45 reviews
  2. 16 reviews
  3. 14 reviews
  4. 8 reviews
  5. 18 reviews

Rating trend

About Canvas People

Return Policy
Damaged Canvases: Damaged prints need to be photographed and emailed to support@canvaspeople.com
Top 5 Canvas People Products

Canvas, Photo Canvas, Website, Ornament, Account

Top 5 Likes about Canvas People

Product, That they offer great deals, Items are normally delivered quickly

Top 5 Dislikes about Canvas People

Customer service, Billing and invoicing, Billing and fraudulant invoicing, You are crooks, Order is lost in limbo and i cant talk to anyone

Summary

Canvas People was launched in 2009. It is an online picture conversion company, a resource for assorted sizes of canvas portraits that can be created from one’s personal photos. Customers have to go online, upload their photos, and choose size, effects and frames for the canvas. Canvas People will then process, photo shop (to eliminate possible minor defects), print, spray with a protective coating (to protect from moisture, fingerprints, etc.) and wrap the canvas around the side and secure the back of a frame. During the ordering process, each option is accompanied with a price tag, so that at the end the customer gets the actual price of his canvas.

Canvas People reviews and complaints

Canvas People is ranked 5 out of 216 in Printing category

Official Company Name

CanvasPeople

Foundation Date

2017

Type of Business

Online

Area Served

USA

Payment Methods

American ExpressPayPalDiscover

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Canvas People Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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