Jissel Gaz

16X20 Canvas Review

I recently placed order number 1058**** and would like for the orientation to be landscape
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Resolved
Cisco Rkw
map-marker Phoenix, Arizona

Resolved: Canvas People - Shipping Service Review from Phoenix, Arizona

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I need someone to call me ASAP. I was told I had a free picture with just one payment for shipping. I have two payments on my PayPal One one day then the same charge the next day now I have s message from PayPal saying I'm going to be charged and I have no idea how much. I'm gonna ask you to look me up by my name and address and phone number so you can tell me what you see. Cause I am really mad this picture is maybe only with the postage I paid. This is a bs that I have had with your company as Birchbox gave me a gift certificate for your company and you would not honor it. Nos I want someone to tell me how this free picture with the code is costing me this much cause I'll say it again it's seriously not even worth it and it'll be vining right back to you. My info Lisa White 3857 West Country Gables Drive Phoenix Az 85053 602-509-**** Lisawhite139@***.net
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Reason of review:
Problems with payment
Anonymous

Canvas People Canvas Review

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The canvas arrived defective yesterday so I tried to call Canvas People only to find that they provided no phone number, instead they asked that I emailed them with an issue. I did and so far no reply from them for more than 24 hours. I'm getting angry and frustrated. I'll never use their service again
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Reason of review:
Damaged or defective
Anonymous

NO CLUE WHAT THEY ARE DOING

WE SENT A PICTURE THAT WE HAD PRINTED AT ANOTHER SHOP IT TURNED OUT BEAUTIFUL BUT THEY COULD NOT DO CANVAS SO WE WENT TO CANVAS PEOPLE BUT WHEN IT ARRIVED FROM THEIR SHOP YOU COULDN'T EVEN TELL WHO THE PEOPLE WERE!!!! THEY TOLD ME THEY WOULD NOT REFUND OUR MONEY BECAUSE THEY HADN'T RECEIVED THE PRINT YET BUT ACCORDING TO THE MAIL SERVICE THEY RECEIVED IT 10 DAYS AGO. SCAMMERS THAT IS ALL THEY ARE!! AT FIRST THEY WERE NICE BUT ONCE THEY GOT THE PICTURE BACK THEY DUMPED US --DO NOT GO TO THESE PEOPLE THEY WILL RIP YOU OFF BIG TIME. THEY CHARGED US 24.94 FOR SHIPPING WHEN I SENT IT BACK IT COST 2.60 AND THAT WAS WITH TRACKING NUMBERS.!!!!!!!!!!!!!!!!!
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Loss:
$25
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

I ordered the free 11x14 just pay shipping which ended up to 18.95 but my complaint is they added and charged me 29.95 extra for a photo pillow I Didn't order. Now I can't get a hold of anyone...never again and I will spread the word about this scam and company. This is what you call a one hit business, they aren't interested in repeat business evidently!

Guest
reply icon Replying to comment of Guest-1338976

The same thing happened to me just earlier today ! I ordered the free one.

I thought that was all I ordered. A few minutes later I checked my bank account and they had taken out the $18.95 and $29.95.! I didnt order the pillow! I couldnt find a number for them, so I emailed them.

And let them know I didnt order it.Their only response was they would pass my email onto someone else. Havent heard any more. Tomorrow Im calling my bank. Chase bank is great .

Im sure if I tell them I dispute the $29.95, it will be put back in my account.

Good luck to you. Try calling your bank too.

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Anonymous

Canvas People Customer Care Review

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Picture has red spots. Customer service never responded. Phone number not in service. This company sucks. Don't use them.
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Reason of review:
Poor customer service
Anonymous

Canvas People - Shipping Service Review

I ordered 4 canvas prints and received only three of them. The fourth print that I did receive was of someone else's baby.

Have contacted customer service several times for the correction . They keep telling me that it was delivered to my house. That was for the original shipment not the reprint.

I am very unhappy. I looked up the phone number to contact Canvas people and it has been disconnected no longer in service hmmmmm 1-85*-624-**** Doesn't look like they will be getting thumbs up by me !!!!!

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Reason of review:
Order processing issue
1 comment
Guest

My wife ordered a print because they had a special that kept popping up on her Facebook feed. Her total was supposed to be $20 with the promotion.

When she put her card info it didn't give her an opportunity to review her order before submitting and charged her $79.90!!!! They have turned off the customer service number as well. If we can't get this issue resolved in the next 24 hrs.

We are hiring an attorney. This is a complete scam.

Anonymous

Canvas People Photo Canvas Review

I was supposed to receive my photograph for 1795 was the tax because that canvas was free when I receive my confirmation email they debited $36 out of my account is not right it needs to be fixed you have no customer service number that works. You guys can contact me via email: dorikingsberry11@***.com
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Reason of review:
Problems with payment
Anonymous
map-marker Hollywood, Florida

Canvas People - Free Photo Review from Hollywood, Florida

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Dawn Taylor, 250 Maxwell Dr, Apt 203, Wauchula, FL 33873; phone 863.245.1181

On the 14th or 15th of this month, i spoke to Bonnie regarding my order. She informed me that $76 would be credited to my debit card. As of today, I have not received that credit. I need the money credited to my acct as soon as possible, please. Bonnie informed me it could take 3 to 5 business days and it is 3 business days today. The 2 canvas' I ordered are lovely. I would very much like yo order a canvas for myself. The 2 I ordered are Christmas gifts for my daughters. I will highly recommend your company to family and friends.

If someone will call me or just credit my account immediately, I would greatly appreciate it.

The 1 canvas I ordered, i would like to return and have the pic edited if possible.

Thanks,

Dawn

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Reason of review:
Problems with payment
Anonymous

Canvas People Shipping Service Review

I ordered a canves around end of September 2016 and still have not received it. I spoke a little bit to Facebook site and they still have not sent my order. They told me it was sent back supposedly twice but they couldn't provide shipping number. I will never order from them again.
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Reason of review:
Problem with delivery
Anonymous
map-marker Shreveport, Louisiana

Canvas People Shipping Service Review

This is the sorriest company I have ever ordered from and everyone should know that they are low down to even contact me. All I want is the rest of my order that is paid for.
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Reason of review:
Poor customer service
Anonymous
map-marker Broaddus, Texas

Canvas People Shipping Service Review

I was charged but did not receive my canvas. Left a message and it has not been returned. Would appreciate it if someone would contact me ASAP !!!!
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Reason of review:
Order processing issue
Anonymous
map-marker Shreveport, Louisiana

Canvas People Shipping Service Review

14x14 canvas that you owe me. It has already been paid for!!! I'm Sick of all these stupid questions. Either call me or send canvas. 318-256-****.
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Reason of review:
Order processing issue
Anonymous
map-marker Shreveport, Louisiana

Canvas People - Canvas Review from Shreveport, Louisiana

I ordered 2 canvas paints and I only received 1 and I was very upset about not getting the other painting. I paid for 2.

I can't get in touch with them--the phone calls will not go though.

I am VERY, VERY upset. I want the other painting!!!!

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Reason of review:
Order processing issue
1 comment
Guest

I'm more upset now because I have already paid for both canvas' and the shipping. I want my other canvas.

If I don't get the canvas I will personally inform everyone I know and it will be on every web I know. Please, please send me the canvas.

It has been paid for when it was ordered. I was supposed to get a free canvas but was charged for both.

Anonymous
map-marker Fort Myers, Florida

Hacked account!

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I could not access my account, and when I called, they said it had been hacked. I gave them remote access and the man showed me all this supposed activity on my account.

He said "You live in Texas, right?" No, I do not. I spoke to 3 different people, none of whom were native English speakers. "Jason" asked me at one point to hold-on so he could get a drink of water. Really?

All I could hear in the background were people chattering in a foreign language. Ultimately, I was told for $250-$300 dollars, they could fix the hacked account. That only confirmed what I already knew: they were scammers. When I said "No, I do not have that kind of money," he said, "You don't have the money?

OK.

Call back later then." NOT! I just hope they don't have enough of my information to create identity theft!

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Reason of review:
SCAM; HACKED ACCT; NO HELP!
Anonymous
map-marker Pineville, West Virginia

Canvas People Shipping Service Review from Pineville, West Virginia

I ORDERED A 11 X 14 OF MY RECENTLY DECEASED GRAND DAUGHTER . IT NEVER SHOWED UP ON TIME FOR THE FUNERAL.

I GOT IT AFTER THE FUNERAL AND THE QUALITY WAS SO BAD YOU CANT EVEN SEE IT. YOU WOULD THINK THEY WOULD HAVE CALLED ME TO ASK FOR ANOTHER PICTURE TO DO IT WITH. ON TOP OF THAT EVERYTIME I TRY TO WRITE OR TO EVEN CALL I CANT GET AHOLD OF ANYONE. I WOULD NEVER AND WILL NEVER USE THIS COMPANY AGAIN!!!!!!!!!!!!!!

PLEASE SAVE TIME AND MONEY AND GO TO WALMART AND PRINT OUT YOUR PICTURES . THEY DO MORE OF A BETTER JOB THAN THESE PEOPLE DO .

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Reason of review:
Problem with delivery
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